African Vibes

african vibes

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2025

Introduction

Welcome to African Vibes. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event discovery and ticketing platform.

By using African Vibes, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you provide to us, including:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information (bio, profile picture, preferences)
  • Payment information (processed securely through third-party providers)
  • Event-related information (tickets purchased, events created)

Automatically Collected Information

We automatically collect certain information when you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks, searches)
  • Location data (general location based on IP address)
  • Cookies and similar tracking technologies

Information from Third Parties

We may receive information from third parties, including:

  • Social media platforms (when you connect your accounts)
  • Payment processors (transaction confirmations)
  • Analytics providers (usage statistics)
  • Event organizers (attendee information for events you register for)

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our event discovery and ticketing services
  • Processing ticket purchases and managing your event registrations
  • Creating and managing your user account
  • Sending you important updates about your tickets and events
  • Personalizing your experience and recommending relevant events
  • Facilitating communication between event organizers and attendees
  • Improving our platform and developing new features
  • Preventing fraud and ensuring platform security
  • Complying with legal obligations and resolving disputes
  • Sending marketing communications (with your consent)

Information Sharing and Disclosure

With Event Organizers

When you purchase tickets or register for events, we share necessary information with event organizers, including your name, contact information, and ticket details.

With Service Providers

We share information with trusted third-party service providers who help us operate our platform, including:

  • Payment processors (Stripe, PayPal, etc.)
  • Cloud hosting providers
  • Email service providers
  • Analytics and marketing tools

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure payment processing through certified providers
  • Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have several rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request a copy of your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your information

To exercise these rights, please contact us at support@africanvibes.net. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device.

We use cookies for:

  • Essential platform functionality (authentication, security)
  • Performance and analytics (understanding how you use our platform)
  • Personalization (remembering your preferences)
  • Marketing (showing relevant advertisements)

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

By using our platform, you consent to the transfer of your information to the United States and other countries where we operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will notify you by updating the "Last Updated" date at the top of this policy.

For significant changes, we will provide additional notice through email or prominent notices on our platform. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@africanvibes.net

Address: Houston, TX, USA

Response Time: We aim to respond within 48 hours

We are committed to resolving any privacy concerns you may have and will work with you to address any issues.