African Vibes

african vibes

Terms & Conditions

These terms govern your use of African Vibes. Please read them carefully before using our platform.

Last updated: January 2025

Agreement to Terms

Welcome to African Vibes! These Terms and Conditions ("Terms") govern your use of our event discovery and ticketing platform, including our website, mobile applications, and related services (collectively, the "Platform").

By accessing or using African Vibes, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Platform. We may update these Terms from time to time, and your continued use constitutes acceptance of any changes.

Platform Description

African Vibes is a platform that connects event organizers with attendees, focusing on African cultural events and experiences. Our Platform provides:

  • Event discovery and browsing capabilities
  • Ticket purchasing and management services
  • Event creation and promotion tools for organizers
  • Community features including following and social interactions
  • Payment processing and transaction management

We act as an intermediary between event organizers and attendees but are not the organizer or promoter of the events listed on our Platform.

User Accounts

Account Creation

To use certain features of our Platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

Account Eligibility

You must be at least 18 years old to create an account. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason we deem necessary to protect our Platform and users.

Ticket Purchases and Events

Ticket Sales

When you purchase tickets through our Platform:

  • You enter into a contract directly with the event organizer
  • We facilitate the transaction but are not a party to the sale
  • All ticket sales are final unless otherwise specified by the organizer
  • Ticket prices, availability, and terms are set by the event organizer

Event Responsibility

Event organizers are solely responsible for:

  • Event content, scheduling, and execution
  • Venue arrangements and accessibility
  • Refund and cancellation policies
  • Compliance with applicable laws and regulations
  • Customer service related to their events

Refunds and Cancellations

Refund policies are determined by individual event organizers. We do not guarantee refunds for any events. In case of event cancellation, we will work with organizers to process refunds according to their stated policies.

User Conduct

Prohibited Activities

You agree not to:

  • Use the Platform for any illegal or unauthorized purposes
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Post false, misleading, or defamatory content
  • Engage in harassment, abuse, or discrimination
  • Attempt to gain unauthorized access to our systems
  • Distribute malware, viruses, or harmful code
  • Engage in fraudulent activities or ticket scalping
  • Interfere with the proper functioning of the Platform

Content Standards

All content you post must be respectful, appropriate, and comply with our community guidelines. We reserve the right to remove content that violates these standards.

Event Organizer Terms

Organizer Responsibilities

As an event organizer, you agree to:

  • Provide accurate and complete event information
  • Comply with all applicable laws and regulations
  • Obtain necessary permits and licenses
  • Maintain appropriate insurance coverage
  • Handle customer service for your events
  • Process refunds according to your stated policies
  • Respect intellectual property rights

Service Fees

We charge service fees for ticket sales processed through our Platform. These fees are clearly disclosed during the event creation process and are deducted from your ticket sales revenue.

Payout Terms

Event proceeds will be transferred to your designated account according to our payout schedule, minus applicable fees and any chargebacks or refunds.

Intellectual Property

Our Rights

The African Vibes Platform, including its design, functionality, and content, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our Platform without permission.

User Content

You retain ownership of content you post, but grant us a license to use, display, and distribute it as necessary to provide our services. You represent that you have the right to grant this license.

Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us with details of the alleged infringement.

Disclaimers and Limitations

Platform Availability

We provide our Platform "as is" and make no warranties about its availability, reliability, or functionality. We may suspend or discontinue services at any time.

Third-Party Content

We are not responsible for the accuracy, quality, or legality of events, content, or services provided by third parties on our Platform.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Platform.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Platform, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

Dispute Resolution Process

In case of disputes:

  • First, contact us to attempt informal resolution
  • If informal resolution fails, disputes will be resolved through binding arbitration
  • Arbitration will be conducted in Houston, Texas
  • You waive your right to participate in class action lawsuits

Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or other urgent matters that cannot wait for arbitration.

Changes to Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make changes, we will update the "Last Updated" date at the top of these Terms.

For significant changes, we will provide additional notice through email or prominent notices on our Platform. Your continued use of the Platform after changes become effective constitutes acceptance of the updated Terms.

Termination

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, you will lose access to your account and any associated data.

We may terminate or suspend your access to our Platform immediately, without prior notice, for any reason, including violation of these Terms. Upon termination, your right to use the Platform ceases immediately.

Provisions that by their nature should survive termination (including intellectual property rights, disclaimers, and dispute resolution) will remain in effect after termination.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: support@africanvibes.net

Address: Houston, TX, USA

Response Time: We aim to respond within 48 hours

We are committed to addressing any questions or concerns you may have about these Terms and will work with you to resolve any issues.